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Country Commercial Guides for FY 2000: South Africa Report prepared by U.S. Embassy Pretoria, released July 1999 Note*

X. APPENDICES

Appendix A: Country Data

1. Population. Roughly 43 million. Racial composition: 77 percent Black; 11 percent White; 9 percent Colored (mixed race) and 3 percent Asian. According to the 1996 official census statistics South Africa has a population of 37,859,000, these figures have however been largely discredited and revised upwards to app. 43million, at an average density of 34 per sq km, and increasing at 2.4% p.a. (1985-95 average). Birth rate 31 per 1,000. Life expectancy (1995) is 66 years (68 for women and 63 for men). The African linguistic groups comprise Zulu (38.5%), Xhosa (11.6%), Sotho (27.2%), Tswana (6.6%), Shangaan/Tsonga (6.7%), Swazi (4.4%) and several smaller groups. The so-called colored group also includes descendants of slaves brought from Malaya, Indonesia and Madagascar, and the Khoi-Khoi people of the Cape. There is also a substantial flow of inward migration of people seeking employment, most from neighboring countries such as Lesotho and Mozambique.

2. Population Growth Rate: South Africa's population grew at a rate of 2.2 % in 1997. According to the latest (October 1997) household survey conducted by Statistics South Africa, there are 2.2 million unemployed people in South Africa, or 23 percent of an economically active population of 9.8 million. Due to increased urbanization, 53.7% of South Africans now live in urban areas.

3. Religions. A mix of traditional African religions, Dutch Reformed Church, Anglicanism, Roman Catholicism, Methodism, Hinduism, Judaism. Christianity predominates at around 77%, those who profess to " religion" 19.7%, Hinduism 1.7%, Islam 1.1%, Judaism 0.4% " other" religions 0.1%. There is some practice of traditional African religions in rural areas.

4. Government System. South Africa is a republic, consisting of a central government and nine provincial governments. It has a bicameral parliament elected every five years, consisting of the National Assembly and the National Council of Provinces under the executive leadership of the President who is elected by the National Assembly. Thabo Mbeki, representing the African National Congress (ANC), was elected President of South Africa in June 1999. As a result of the June 1999 elections the African National Congress, which won 66.35 percent of the vote, now holds 266 Assembly seats - one seat shy of a two-thirds majority and an increase of 14 from 1994.

5. Languages. There are eleven official languages. They are Afrikaans, English, Ndebele, Sotho, Tsonga, Swati, Tswana, Venda, Pedi, Xhosa, and Zulu.

6. Work Week. Monday through Friday, 8:00/8:30 a.m. to 5:00 p.m.

7. Ethnic Diversity. The semantics accompanying the complex composition of the population are complicated, rather different from those applying elsewhere, and thus potentially confusing to visitors. Foreign business executives need to be conscious of the hidden nuances of which all South African residents are acutely aware. The term 'Black' has various meanings. To some, 'Black' means all who are not white. More commonly it is used to mean black Africans only i.e., neither coloureds (a mix of White and Black), nor Indians (of Indian origin).

Appendix B: Domestic Economy

1. Domestic Economy Statistics (USD Billions)

INDICATORS	1997	1998	1999*
A. Nominal GDP	147.5	133.4	N/A
B. Real GDP Growth (%)	1.7%	0.1%	0.6%
C. Population (millions)	37.9	40.5	41.4
D. Population Growth Rate (%)	2.6%	2.2%	2.2%
E. Real per capita GDP (USD)	3,131	2,525	N/A
F. Inflation (CPI, average)	28.6%	6.9%	5.7%
G. GNP (Atlas method)	130.2	130.4	N/A
H. PSBR/GDP (%)	4.6	3.7	N/A

*Estimates and forecasts from various sources.

2. Production and Employment

ECONOMIC INDICATORS	1997	1998	1999*
A. Labor Force (millions)	13.5	13.8	N/A
B. Unemployment Percentage	35.6%	33.9%	N/A
C. Manufacturing Volume Index (1995 = 100)	98.5	101.0	100.4
D. (Other) Mining Volume Index (1990 = 100)	97.7	107.0	104.2
E. Fiscal deficit as percentage of GDP	3.5%	2.9%	3.0%

*Estimates and forecasts from various sources. The unemployment percentage is consistent with the " wide definition" of unemployment according to which those who have not taken active steps to find work are also counted as part of the economically active population.

3. Balance of Payments and Foreign Investment (USD Billions)

Indicators	1997	1998	1999*
A. Total S.A. Exports, f.o.b.	30.4	27.3	7.9
B. Total S.A. Imports, f.o.b.	28.8	26.5	27.8
C. Trade Balance	2.5	0.89	0.05
D. Current Account Balance	-1.4	2.3	-3.4
E. Capital Account Balance	4.2	.5	2.7
F. Gross Reserves	5.9	5.5	5.2
G. Foreign Debt as Percentage of GDP	30.4%	30.9%	N/A
H. Foreign Interest Payments to Exports Ratio	7.8	8.6	N/A
I. Average Exchange Rate	4.61	5.5	6.0

*Estimates and forecasts from various sources. 1997 U.S. Dollar R4.61. 1998 U.S. Dollar R5.5. Forecast, 1999 U.S. Dollar R6.0.

4. 1998 Year-end Contribution of Industrial Sectors to Overall Economy

Industrial Sector	Percentage Contribution
Manufacturing	25.50%
Trade and catering	15.04%
Finance, insurance, real estate and business services	14.49%
General government	13.38%
Mining and quarrying	9.72%
Transportation and communications	7.43%
Agriculture, forestry and fishing	5.28%
Electricity, gas and water	4.37%
Construction	3.48%
Other producers	2.18%
Community	1.82%

Source: Werksmans Attorneys, Business Guide to South Africa - Appendix 1.

Appendix C:

Trade Data

Trade Statistics (USD millions)	1997	1998	1999*
A. Total S.A. Exports (f.o.b.)	30,369	28,182	29,567
B. Total S.A. Imports (f.o.b.)	28,373	27,109	27,833
C. U.S. Exports to S.A.	2,999	3,626	2,460
D. U.S. Imports from S.A.	2,500	3,055	2,908
E. U.S. Share of total S.A. Imports	10.6%	13.4%	8.8%
F. Projected Average Annual Growth Rate of all Imports	4.8%	6.2%	N/A
G. S.A. Total Imports of Agricultural Goods	1,866	1,699	1,667
H. S.A. Imports of U.S. Agricultural Goods	219	196	183
I. U.S. % of S.A.. Agricultural Imports	11.7%	11.5%	11.0%
J. S.A. Agricultural Trade Balance with U.S.	182	N/A	N/Atr

*Estimates and forecasts from various sources. 1997 U.S. Dollar R4.61. 1998 U.S. Dollar R5.5. Forecast, 1999 U.S. Dollar R6.0.

2. The US Dollar - SA Rand exchange rate

The US Dollar - SA Rand exchange rate in July of 1999 was 1 USD = 6.0 SA Rand. In 1998 the SA Rand was at an average of 5.53 to the Dollar. For the purposes of the CCG 2000, all conversions have been made using an exchange rate of 1 USD = 6.0 SA Rand.

This exchange rate is subject to continuous change, but on average forex dealer calculate a devaluation rate of app. 10 % per year. The consensus is that in 1998 the SA Rand was in a range of app. 12% to 29% below Purchasing Power Parity (PPP); in June 1999 it was app. 24% below PPP. This unusual strengthening of the SA Rand in 1999 is seen as a result of sound macro-economic policy, the positive business and political environment, as well as a more positive reassessment of emerging markets generally.

The following South African exchange rate factors come into play: 1. The inflation rate in South Africa app. 7%; this is higher than most of its major trading partners;

2. Political factors: any unforeseen political developments have a negative impact on sentiments and the strength of the SA Rand;

3. Both current and capital accounts of the balance of payments as well as the effect of currency speculation;

4. The BEM (Big Emerging Market) malaise which since the Asian contagion is also effecting external perceptions of South Africa;

5. The reluctance of the SAG to intervene in forex operations;

6. The interest rate for money market investments in South Africa. With high interest rates, there is an artificial demand for SA Rand: with every reduction in prime lending rate, there is a clear depreciation in the SA Rand.

Key Market Rates

DESCRIPTION	6/8/99	13/8/99	change
Repo rate	13.60	13.56	-4bp
3-month NCD	11.95	11.95	0bp
R150	14.84	14.64	-20bp
JSE overall	7 142	7 177	+0.5%
Dow Jones	10 714	10 974	+2.4%
USD/ZAR	6.1800	6.1050	-1.2%
EUR/USD	1.0737	1.0570	-1.6%
GBP/USD	1.6092	1.6042	-0.3%
USD/JPY	114.76	115.75	+0.9%
Trade weighted ZAR	43.01	43.54	+1.2%

Key Economic Statistics	MAY	JUNE	JULY
Gold and Forex Reserves (USDbn)	5.5	5.8	5.8
Trade balance (ZARm)	2217	2294
CPI(% y/y)	7.1	7.3
PPI (% y/y)	6.0	6.4
M3 (% y/y)	6.8	6.6

Private credit extension (% y/y)10.4 11.4
Source: Standard Bank: Rand report: August 16, 1999

3. Major Trade/Business Journals

Computer Week
Systems Publishers Pty Limited
Private Bag X8
Craighall 2024
Tel: (27 11) 789-1808; Fax: (27 11) 789-4725

Computing South Africa
Thomson's Publications
PO Box 182
Pinegowrie 2123
Tel: (27 11) 789-2144; Fax: (27 11) 789-7194

The SA Association of Consulting Engineers Directory
PO Box 1644
Randburg 2125
Tel: (27 11) 787-5944; Fax: (27 11) 789-5264

Engineering News
Martin Creamer Publications
PO Box 75316
Gardenview 2047
Tel: (27 11) 622-3744; Fax: (27 11) 622-9350

South African Builder
Melnor (Pty) Ltd
Private Bag X20
Auckland Park 2006
Tel: 27 (11) 726-3081; Fax: 27 (11) 726-3017
Cell: 083 268 0397

Financial Mail
Times Media House
PO Box 1744
Saxonwold 2132
Tel: (27 11) 280-3000; Fax: (27 11) 280-3337

Finance Week
Private Bag X786466
Sandton 2146
Tel: (27 11) 884-7676; Fax: (27 11) 884-0468 (advertising)

Franchise Digest
Franchise Association of Southern Africa (FASA)
Postnet Suite 267
Private Bag X30500
Houghton 2041
Tel: (27 11) 484-1285; Fax: (27 11) 484-1291
Contact: Mr. Nic Louw (Executive Director)
Internet: www.fasa.co.za
E-Mail: fasa@faso.co.za

Enterprise Magazine (Black Business)
PO Box 2185
Houghton 2041
Tel: (27 11) 483-3863; Fax: (27 11) 783-5496

Appenddix D: Investment Statistics

1. Year-end Stock of Foreign Direct Investments in South Africa

	1993	1994	1995	1996	1997
RAND	36,334	44,701	54,764	61,976	82,463
USD	10,686	12,627	15,004	14,413	17,888

2.Year-end Stock of South African Direct Investment Abroad

	1993	1994	1995	1996	1997
RAND	61,020	67,698	84,991	114,013	133,774
USD	17,947	19,124	23,285	26,515	29,018

3. 1997 Year-end Stock of Foreign Direct Investstment in South Africa by Industry

INDUSTRY	RAND	USD
Agriculture, Forestry and Fishing	0.4	0.1
Mining	3.6	0.8
Manufacturing	35.1	7.6
Construction	0.2	0.04
Trade, Catering and Accommodation	8.3	1.8
Transport, Storage and Communication	5.4	1.2
Finance, Insurance, Real Estate and Business Services	29.4	6.4
Social Services	0.1	0.02
TOTAL	82.5	17.9

4. 1997 Year-end Stock of South African Direct Investment Abroad by Region/Country

REGION/COUNTRY	RAND	USD
Europe	119.8	26.0
Switzerland	52.2	11.3
United Kingdom	42.1	9.1
Luxembourg	18.5	4.0
North & South America	5.5	1.2
USA Only	3.5	0.7
Africa	6.1	1.3
Asia	0.9	0.2
Oceania	1.4	0.3
International Organizations	.009	0.002
TOTAL	133.7	29.0

AVERAGE EXCHANGE RATES BY YEAR

1993	3.40
1994	3.54
1995	3.65
1996	4.30
1997	4.61
1998	5.53

Figures are in millions unless otherwise indicated.
Source: South African Reserve Bank.

Appendix E: U.S. and Country Contacts

1. U.S. Embassy Trade Related Contacts

All U.S. Embassy contacts are included below in sections 2,3,4 and 5.

2. American Chamber of Commerce and/or Bilateral Business Councils

American Chamber of Commerce in Southern Africa
PO Box 1132
Houghton 2041
Tel: (27 11) 788-0265; Fax: (27 11) 880-1632
Email: amcham@yebo.co.za

South African Chamber of Business (SACOB)
PO Box 91267
Auckland Park 2006
Tel: (27 11) 482-2524; Fax: (27 11) 359-9773
Internet: www.sacob.co.za

Johannesburg Chamber of Commerce and Industry (JCCI)
Private Bag X34
Auckland Park 2006
Tel: (27 11) 726-5300; Fax: (27 11) 482-2000
Internet: www.jcci.co.za
Durban Chamber of Commerce and Industry
PO Box 1506
Durban 4000
Tel: (27 31) 335-1000; Fax: (27 31) 304-5255
Internet: www.durbanchamber.co.za

Cape Town Regional Chamber of Commerce and Industry
PO Box 204
Cape Town 8000
Tel: (27 21) 418-4300; Fax: (27 21) 418-1800
Internet: www.capechamber.co.za

Port Elizabeth Regional Chamber of Commerce and Industry
PO Box 2221
Port Elizabeth 6056
Tel: (27-41) 484-4430; Fax: (27-41) 487-1851
Internet: www.pechamber.org.za

3. Country Trade or Industry Associations in Key Sectors
Western Cape Investment and Trade Promotion Agency
PO Box 1678
Cape Town 8000
Tel: (27 21) 418-6464; Fax: (27 11) 418-2323

Chamber of Mines
PO Box 61809
Marshalltown 2107
Tel: (27 11) 498-7100; Fax: (27 11) 834-1884
E-mail: webmaster@bullion.org.za

Agricultural and Veterinary Chemicals Association
(Plant Protection and Animal Health Association of South Africa)
PO Box 1995
Halfway House 1685
Tel: (27 11) 805-2000; Fax: (27 11) 805-2222
E-mail: accasa@pixie.co.za

Information Technology Users Council
PO Box 1688
Halfway House 1685
Tel: (27 11) 805-3151/2; Fax: (27 11) 315-7341
E-mail: ituc@mweb.co.za

Electrical Engineering and Allied Industries Association
SA Engineers and Founders Association
Electronics and Telecommunications Industry Association
Ferro Alloy Production Association
Iron and Steel Producers Association
Non-Ferrous Metal Industry Association
Materials Handling Association
All found at:
PO Box 1338
Johannesburg 2000
Tel: (27 11) 833-6033; Fax: (27 11) 838-1522

Motor Industries Federation
PO Box 2940
Randburg 2125
Tel: (27 11) 789-2542; Fax: (27 11) 789-4525
E-mail: tina@samiea.org.za

The Exhibition Association of South Africa (EXA)
Private Bag X07
Bertsham 2013
Tel: (27 11) 494-9193; Fax: (27 11) 494-1506

Information Technology Association
PO Box 3277
Randburg 2125
Tel: (27 11) 789-3805; Fax: (27 11) 789-3805

National Clothing Federation of South Africa
PO Box 75755
Gardenview 2047
Tel: (27 11) 622-8125; Fax: (27 11) 622-8316

The S.A. Association of Consulting Engineers
PO Box 1644
Randburg 2125
Tel: (27 11) 787-5944; Fax: (27 11) 789-5264
E-mail: saace@iafrica.com

The Grocery Manufacturers' Association of South Africa
PO Box 34
Randburg 2125
Tel: (27 11) 886-3008; Fax: (27 11) 886-5375

4. South African Black Business Organizations

Black Management Forum (BMF)
PO Box 781220
Sandton 2146
Tel: (27 11) 784-4407; Fax: (27 11) 784-4644
Internet: http://bbn.co.za/bmf/

Foundation for African Business and Consumer Services (FABCOS)
PO Box 8785
Johannesburg 2000
Tel: (27 11) 333-3701; Fax: (27 11) 333-1234
National African Federated Chamber of Commerce and Industries (NAFCOC)
PO Box 61213
Marshalltown 2107
Tel: (27 11) 336-0321; Fax: (27 11) 336-0420

5. 5. Country Government Offices Relating to Key Sectors and/or Significant Trade Related Activities (Links to each of these offices can be found on the Internet at
www.gov.za/ministry/index.html).

Mr. A. Erwin, Minister of Trade and Industry
Private Bag X274
Pretoria 0001
Tel: (27 12) 322-7677; Fax: (27 12) 322-7851

Dr. Z. Rustomjee, Director-General, Department of Trade and Industry
Private Bag X84
Pretoria 0001
Tel: (27 12) 310-9791; Fax: (27 12) 322-2701

Mr. R. Kasrils, Minister of Water Affairs and Forestry
Private Bag X313
Pretoria 0001
Tel: (27 12) 338-7500; Fax: (27 12) 328-4254

Mr. Mike Muller, Director-General of Water Affairs and Forestry
Private Bag X313
Pretoria 0001
Tel: (27 21) 338-7500; Fax: (27 21) 328-4254

Ms. S.D. Mthembi-Mahanyele, Minister of Housing
Private Bag X644
Pretoria 0001
Tel: (27 12) 441-879; Fax: (27 12) 341-8513

Mrs. M. Nxumalo-Nhlapo, Director-General of Housing
Private Bag X644
Pretoria 0001
Tel: (27 12) 421-1311; Fax: (27 12) 341-2998

Dr. A.T. Didiza, Minister of Agriculture and Land Affairs
Private Bag X844
Pretoria 0001
Tel: (27 12) 323-5212/3/4; Fax: (27 12) 321-1244

Mr. G.M. Budlender, Director-General of Land Affairs
Private Bag X833
Pretoria 0001
Tel: (27 12) 312-8911; Fax: (27 12) 323-7124
Ms. B. Njobe-Mbuli, Director-General of Agriculture
Private Bag X250
Pretoria 0001
Tel: (27 12) 319-6000; Fax: (27 12) 326-3454

Mr. T.A. Manuel, Minister of Finance
Private Bag X115
Pretoria 0001
Tel: (27 12) 323-8911; Fax: (27 12) 323-3262

Ms. M. Ramos, Director-General of Finance
Private Bag X115
Pretoria 0001
Tel: (27 12) 315-5111; Fax: (27 12) 323-3262

Ms. P. Mlambo-Ncguka, Minister of Minerals and Energy
Private Bag X646
Pretoria 0001
Tel: (27 12) 322-8695; Fax: (27 12) 322-8699

Mr. S. Nogxina, Director-General of Minerals and Energy
Private Bag X59
Pretoria 0001
Tel: (27 12) 317-9000; Fax: (27 12) 322-3416

Mr. M.V. Moosa, Minister of Environment Affairs and Tourism
Private Bag X447
Pretoria 0001
Tel: (27)(12) 321-9587; Fax: (27 12) 323-5181

Prof. P. Fitzgerald, Director-General of Environment Affairs and Tourism
Private Bag X447
Pretoria 0001
Tel: (27 12) 310-3911; Fax: (27 12) 322-2682

Ms. S.N. Sigcau, Minister of Public Works
Private Bag X890
Pretoria 0001
Tel: (27 12) 324-1510; Fax: (27 12) 325-6380

Mr. C. Gounden, Director-General of Public Works
Private Bag X65
Pretoria 0001
Tel: (27 12) 337-2000; Fax: (27 12) 323-2856

Dr. I. Matsepe-Casaburri, Minister of Posts, Telecommunications and Broadcasting
Private Bag X860
Pretoria 0001
Tel: (27 12) 427-8111; Fax: (27 12) 362-6915

Mr. A.A. Ngcaba, Director-General of Posts, Telecommunications and Broadcasting
Private Bag X860
Pretoria 0001
Tel: (27 12) 427-8000; Fax: (27 12) 427-8026

Mr. A.M. Omar, Minister of Transport
Private Bag X193
Pretoria 0001
Tel: (27 12) 309-3000; Fax: (27 12) 328-3194

Mr. D.D. Patel, Director-General of Transport
Private Bag X193
Pretoria 0001
Tel: (27 12) 309-3000; Fax: (27 12) 324-3486

Mr. B. Nconde, Minister of Sports and Recreation
Private Bag X896
Pretoria 0001
Tel: (27 12) 321-1781/2; Fax: (27 12) 321-8493

Mr. M. Tyamzashe, Director-General of Sports and Recreation
Private Bag X896
Pretoria 0001
Tel: (27 12) 334-3100; Fax: (27 12) 321-6187

Professor K. Asmal, Minister of Education
Private Bag X603
Pretoria 0001
Tel: (27 12) 326-0126; Fax: (27 12) 323-5989

Dr. N.C. Manganyi, Director-General of Education
Private Bag X895
Pretoria 0001
Tel: (27 12) 312-5911; Fax: (27 12) 321-6770

Mr. J.T. Radebe, Minister of Public Enterprises
Private Bag X15
Hatfield, 0028
Tel: (27 12) 342-7111; Fax: (27 12) 342-7226

Dr. Z.S.T. Skweylya, Minister of Welfare and Population Development
Private Bag X885
Pretoria 0001
Tel: (27 12) 328-4600; Fax: (27 12) 325-7071

Ms. L. Abrahams, Director-General of Welfare and Population Development
Private Bag X901
Pretoria 0001
Tel: (27 12) 312-7500; Fax: (27 12) 323-5277

Dr. M.E. Tshabalala-Msimang, Minister of Health
Private Bag X399
Pretoria 0001
Tel: (27 12) 328-4773; Fax: (27 12) 325-5526

Dr. A. Ntsaluba, Director-General of Department of National Health
Private Bag X828
Pretoria 0001
Tel: (27 12) 312-0000; Fax: (27 12) 325-5706

6. Country Market Research Firms

South African Market Research Association (SAMRA)
P O Box 91820
Auckland Park, 2006
Tel: (27 11) 482-1419; Fax: (27 11) 726-3639

SAMRA will be happy to refer US companies to an appropriate market researcher depending on subject matter and type of study required.

Institute of Marketing Management South Africa (IMM)
PO Box 91820
Auckland Park 2006
Tel: (27 11) 482-1419; Fax: (27 11) 726-3639
Internet: www.imm.co.za

7. Country Commercial Banks

There are over 40 banks registered in South Africa, however four commercial banking groups have traditionally dominated the industry:

Amalgamated Banks of South Africa (ABSA)
International Banking Division
PO Box 62238
Marshalltown 2107
Tel: (27 11) 833-5800; Fax: 27 11) 833-1171
Internet: www.absa.co.za

Standard Bank Group
International Business Center
PO Box 3720
Johannesburg 2000
Tel: (27 11) 636-9112; Fax: (27 11) 636-6062
Internet: www.sbic.co.za

First National Bank Holdings
1 First Place
Bank City
PO Box 1153
Johannesburg 2000
Tel: (27 11) 371-2111; Fax: (27 11) 371-2257
Internet: www.fnb.co.za

Nedcor Bank Limited
PO Box 1144
Johannesburg 2000
Tel: (27 11) 630-7111; Fax: (27 11) 630-7810
Internet: www.nedcorgroup.co.za

South Africa has one of the most sophisticated banking infrastructures in the world. Its banking industry is an integral part of the broader South African financial services industry. The demand for banking services in South Africa is high. There are roughly 22 million adult South Africans, around 10% of whom have check accounts, 15% have card-based facilities and 40% have transmission or savings accounts that are accessible via ATMs. Bank branches are usually modern outlets offering facilities which comply with the highest international requirements and provide impressive electronic banking services.

Although foreign banks are unable to accept deposits, the number of foreign banks represented in South Africa has grown steadily, increasing the intensity of competition in the industry. There are over 60 foreign banks operating in South Africa, either via representative offices, branches, subsidiaries or joint ventures with local companies. International banks in the country have focused on off-shore lending (where they have a competitive advantage as a result of their low overheads and their ability to raise funds at comparatively favorable rates), as well as treasury activities for corporate clients and government.

The banking sector comprises:

* The South African Reserve Bank, the key institution supporting the sector and the Central Bank of South Africa * Commercial banks which provide retail and clearing bank facilities * Merchant banks, specializing in corporate finance, investment management and money and capital market trading * Discount houses * Other banks with specific functions (e.g., the Land and Agricultural Bank and the Development Bank of Southern Africa)

There is also an organized money market and a capital market that includes the Johannesburg Stock Exchange (JSE), the Bond Market Association (BMA), the South African Futures Exchange (SAFEX), and related brokering activities.

Government intervention in the industry is largely confined to the protection of depositors and the implementation of monetary policy, taking the form of changes in the rate at which the Reserve Bank lends to the commercial banks, and requirements placed on their cash and liquid assets reserves.

Additional information can be obtained from the Financial Services Board.

Financial Services Board
PO Box 35655
Menlo Park
Pretoria 0102
Tel: (27 12) 428-8000; Fax: (27 12) 347-0221

8. Multilateral Development Bank Offices U.S. Department of Commerce Liaison Office
African Development Bank
01 B.P. 1387
Abidjan 01, Cote D'Ivoire
Tel: (225) 21-46-16; Fax: (225) 22-24-37

World Bank Resident Mission in South Africa
IBRD Section:
PO Box 12629
Hatfield 0028
Tel: (27 12) 342-3111; Fax: (27 11) 342-5511
Contact: Ms. Judith Edstrom (Resident Representative)

U.S. Department of Commerce
Liaison to the U.S. Executive Directors Office International Bank for Reconstruction and Development
1818 H. St., NW
Washington DC 20433
Tel: (202) 458-0118; Fax: (202) 477-2967

Office of Multilateral Development Banks
U.S. & Foreign Commercial Service
U.S. Department of Commerce
Room H-1806 Washington, DC 20230
Tel: (202) 482-3399; Fax: (202) 482-3914

Appendix F: Market Research

All U.S. Department of Commerce-generated information about South Africa's marketplace, including the Industry Sector Analyses, is publicly available through the National Trade Data Bank (NTDB). The NTDB can be accessed through any federal depository library, purchased on CD-ROM, or on the Internet: www.stat-usa.gov

During FY 2000, the Commercial Service is scheduled to produce ISA's (Industry Sector Analysis) on the following topics:
Cosmetics and Hair care
Franchising
Privatization of Infrastructure Projects
Food Processing
Airport Projects in the SADC
Power Generation/Distribution in the SADC
E-Commerce
Water Treatment Services
Managed Healthcare Services
Commodities Market
Wireless Telecommunications in the SADC
Tourism

Industry Sector Responsibility

FCS Johannesburg

Trade Specialist: Luisa Dos Santos
Major Sectors: Airports Expansions
Automotive
Broadcasting
Telecommunications Financial Services

Trade Specialist: Thamie Lefakane
Major Sectors: Agricultural Equipment
Energy
Tourism

Trade Specialist: Averil Millard
Major Sectors: Computer Hardware and Software
Information Technology
Security Equipment
Environmental Services, Technologies and Equipment
Textiles, Apparel and Shoes
Electronics
Mining Equipment and Services

Trade Specialist: Beki Ndimande
Major Sectors: Health Care Services
Medical Equipment
Pharmaceuticals

FCS Durban

Trade Specialist: Laurie Kohrs
Major Sectors: Tourism
Chemicals
Food processing

FCS Cape Town:

Trade Specialist Chris Turner
Major sectors: Infrastructure
Tourism
Agriculture

Appendix G Kwa-Zulu Natal (KZN) as Region of Opportunity

Commercial Service (CS) Durban invites comments and detailed questions on any of the subjects raised in the article below.

GEOGRAPHIC AND POLITICAL

KZN comprises 8% of South Africa's geographic area and is the most populated province in the nation with nearly 9 million people. KZN enjoys two of the continent's premier harbors - Richards Bay and Durban. This is the main reason that industry - domestic manufacturers and foreign investors alike - is migrating to KZN. Immediate proximity to increasingly business-friendly Mozambique (another country with excellent harbors) is a second reason for KZN has been a favorite target for foreign investors in the past several years.

A final factor behind KZN's burgeoning economy is the high number of government-supported " Spatial Development Initiatives " (SDI) in the region, including the enormously attractive Lubombo SDI (tourism development in South Africa, Mozambique and Swaziland); there are also promising local SDI's as Richards Bay, relocation of the Durban Airport and expansion of the Durban Port.

REGION OF OPPORTUNITY

KZN is aptly described as a Region of Opportunity. KZN accounted for nearly half of South Africa's economic growth last year [Source: KZN Ministry of Economic Affairs 10/1/98] and promises more of the same in 1998. It is no surprise that a recent study conducted by an U.S. analyst identified KZN as South Africa's " most globally competitive region."

THRIVING ECONOMY

CS Durban identifies these factors as the major underpinnings for KZN's competitiveness:

Relatively inexpensive transport costs - " first world" rail, road, air and sea infrastructure.

Location on South Africa's eastern coast, with proximity to Asian markets in particular.

Among the lowest rates for electric power in the world. While by no means perfect in terms of its crime problem, Durban is presently the safest among South Africa's four major cities; in Durban's surrounding area, particularly the Midlands, politically-related violence declined significantly. following peaceful local elections in June 1996. The situation continues to stabilize.

A pro-business climate at both the municipal (Durban) and provincial (KZN) levels. A superb quality of life, including climate, cultural life, housing and recreational opportunities. As a result, over the past 5 years, more foreign investment in physical plant, joint ventures and new companies has taken place in KZN than in any other province

[Source: KwaZulu Finance Corporation, September 28, 1998].

KZN now has South Africa's second largest provincial economy, contributing approximately 15% of the nation's GDP. CS Durban sees KZN's share of GDP growing even more dramatically in the next 5~10 years as the migration from the " interior" to the " coast" accelerates.

AMERICAN BUSINESS IN KZN

Thirty U.S. companies are now in the province, the second highest concentration in the country. Sara Lee (America's largest employer in South Africa) and Masonite (which will celebrate 50 years in SA next year) are good examples of this high-level presence.

BEST TRADE & INVESTMENT PROSPECTS FOR AMERICAN COMPANIES

CS Durban has identified the following sectors as the best trade opportunities for U.S. suppliers: land use, engineering and spatial planning for infrastructure projects; financial and commercial feasibility studies for infrastructure; health care; vocational training; IT; and security. In the investment area, these sectors offer particularly promise: tourism, manufacturing, food processing, and chemicals (including petrochemicals).

CS Durban believes that the visitor industry is the #1 prospect by far and is the key to the economic and commercial future of the KZN region. While the prospects for tourism may be the brightest overall, provincial authorities are giving manufacturing, especially for regional and international export markets, their number one priority - any US firm coming into this sector will be welcomed with open arms. The province's manufacturing base is relatively strong and now accounts for 30% of the GPP. As new companies are created through the privatization of Transnet & Portnet (the South African Government's parastatal in charge of ports, airports, etc), a whole host of good commercial opportunities may arise in the next five to ten years (e.g. BOO, BOT, ROT).

COMMERCIAL SERVICE DURBAN

The U.S. Department of Commerce has a full-service office in the American Consulate General, Durban, to support the efforts of U.S. business to expand operations in KZN and to locate reliable local partners for both trade and investment ventures.

For more information contact:

E-MAIL: fcsdbn@icon.co.za
FAX: (27) 031-301-0265
TEL: (27) 031-304-4737

Appendix H West Coast Tourism Initiative

The West Coast Investment Initiative (WCII) is a drive by national government, in partnership with provincial and local government, to harness the economic and investment potential of the region. Stretching from Atlantis in the south to Vredendal in the north, the WCII area includes the industrial hub of Saldanha/Vredenburg, which is helping the West Coast Peninsula to become the region's industrial heart.

The farming towns of Vredendal, Citrusdal, Clanwilliam, Piketberg, Morreesburg, Malmesbury and Wupperthal and the coastal towns of Elands Bay, Lamberts Bay and Doring Bay, also form part of the region. While the economy of the West Coast has been dominated by agriculture and manufacturing, tourism is considered a sustainable resource (if managed correctly) with great potential for growth. The tourism sector has grown rapidly in the West Coast, as is evident from the sharp increase in guesthouses, farm tourism, and restaurant and retail outlets.

Tourism offers excellent opportunities for public-private sector partnerships (PPPs). The West Coast Investment Initiative's project management team is designing such partnerships in: Algeria in the Cedarberg wilderness area, where Cape Nature Conservation manages hiking and accommodation facilities.

Lamberts Bay, which has an invaluable resource, Bird Island, where members of the local community, in partnership with the municipality, are to develop under-utilized coastal land.

At the Langebaan site of the National Parks Board office, negotiations have begun with the National Parks Board, Cape Nature Conservation and the local municipalities around the creation of recreation and accommodation joint ventures, which will provide equity opportunities for large and small investors.

BACKGROUND: The South African government designated the West Coast as one of eight " Spatial Development Initiatives" (SDI) locations in the country. The intention is to focus interest, effort, and investment in a specific location of potential, with under-utilized infrastructure and resources.

The West Coast Investment Initiative is focused on the opportunities created by the steel mill of Saldanha Steel as well as the under-utilized opportunities in agriculture, tourism and fishing in the region. This initiative opens a window of opportunity to potential investors in an area with a significant resource base, adequate infrastructure (and substantial plans to improve) and an environment which offers attractive social facilities and natural attributes. In addition, an investor friendly package of incentives and institutional arrangements is in place to enhance innovative and sound investments.

The decisions by Namakwa Sands Mining and Saldanha Steel to invest in the region were made in the 1990s. These projects have highlighted the potential for growth in the region. The investment of Saldanha Steel has introduced leading edge technology that places the plant as the global leader in the integration of technology and environmental compatibility.

Statistically, the West Coast region contributed only 1% of GNP (1991) and 1.8% in 1997. It is, however, a (stable) source of large quantities of the national wheat requirements, is significant in citrus production, has grown in importance as a producer of wine and deciduous fruit for export and became important in the exports of iron ore and other minerals through Saldanha Bay.

The region is of particular environmental importance and boasts a National Park, two Ramsar wetland sites (Verlorenvlei and Langebaan Lagoon) and the impressive wilderness areas within the Cedarberg mountains. It is also internationally renowned for its flower and bird species.

The West Coast Investment Initiative (WCII) is one of eight Spatial Development Initiatives (SDIs) in South Africa because the region has high growth potential for internationally competitive industries, and is linked to a port for easy trade access.

West Coast Investment Initiative (WCII) aim is to:

Stimulate sustainable job creation;
Realise the growth potential of existing infrastructure and resources in the region, including human resources; Encourage the involvement of small, medium and micro enterprises (SMMEs); and
Develop the export potential of the region through the port.

Key aspects of SDIs include:

Crowding in of investment;
Public-private partnerships (PPP);

Inherent economic potential;

Political commitment; and

Rapid planning and delivery.

WEST COAST TOURISM:

The resource base: The region has a rich history and variety of tourist attractions, and the potential for coastal resort areas are still largely underdeveloped compared to the other coastal regions of the Western Cape such as the Cape Metropole, Overberg and Southern Cape. The Port Owen Marina and Club Mykonos offer unique, high quality facilities, but have not yet fully realized their potential.

Several holiday resort settlements are in the process of being established, including Shelley Point, Yzerfontein, Paternoster, Dwarskersbos and Strandfontein. The granting of casino license for the region in the near future will greatly enhance the tourism prospects.

Bioregional planning principles are being applied to the planning of the region in terms of UNESCO's Global Biodiversity Strategy. The intention is to balance the requirements of human quality of life, the economy and the environment.

The Ramsar Sites: Verlorenvlei and Langebaan lagoon have a unique range of bird species. South Africa undertook to manage these resources in terms of world standards, ensuring the sustainability of internationally threatened fauna and flora and biological systems.

The nature reserves: To protect the diversity of the natural resource base of the region, the West Coast National Park has been established. The area has an unusually rich and internationally renowned plant, animal and bird life.

The numerous significant archaeological sites: The sites illustrate the socio-historical importance of preserving the human history of many centuries. There is a rich heritage of bushman rock art within the mountain ranges of the region. At an excavation site at Elandsfontein, near Hopefield, animal remains and stone implements dating back some 500,000 years have been discovered. Fossil sites in the area have yielded spectacular finds, including fossil crocodiles, a giant long legged bear and wolverines. The recent discovery at Langebaan of two human footprints dating from 117,000 years ago (as published worldwide in National Geographic, September 1997), and the previous " Saldanha Man" discovery, emphasize the importance of the West Coast's archaeological heritage.

INVESTMENT OPPORTUNITIES FOR US FIRMS: Tourist accommodation is concentrated in the Vredenburg/Saldanha area, with Malmesbury having the second largest concentration. More than 60% of the accommodation facilities are in the southernmost portion, within 150 km of Cape Town. According to the WCII, there is a critical shortage of hotels, holiday cottages, flats and rooms of acceptable quality. This provides investors with the opportunity to provide such facilities. Roads, electricity and water are not an inhibiting factor in the provision of tourist accommodation and services.

Small launching facilities are essential for exploring the potential for water sport. In many instances, such as at Mykonos, Port Owen and Lamberts Bay, they are adequate, while opportunities to improve the facilities at Saldanha and Langebaan can be used positively by the private sector.

Specific projects identified by the WCII include:

Langebaan Lodge: The sight lies adjacent to South African national Parks Board (SANP). Proposals are invited for a public/private partnership development of a hotel, restaurant, a retail complex, a West Coast National Park eco-tourism center and amenities such as a market, bathing and boat launching.

Lamberts Bay Waterfront: The development will be a resort-type harbor-focused development including a hotel, seafood restaurants, retail opportunities, resort accommodation, and extended public areas with amenities such as open-air markets, bathing and boating.

CS Cape Town sees the hotel projects as being of particular interest to US companies that are already active in the construction, planning and management of hotel and tourist-related facilities. According to the WCII, the opportunity is more attractive for US investors because of the return on investment that is anticipated by the WCII because of anticipated growth in the region. Appendix I: Trade Event Schedule for CS South Africa 1999 / 2000 / 2001

1999

October 19 - 23 Saitex - Johannesburg Contact: Averil Millard

October 25-26 Saitex - Durban Contact: Laurie Kohrs

October 28, 29 Saitex - Cape Town Contact: Rizwan Khaliq

October 24-Nov 3 Corporate Council of Africa Mission Contact: Andrea Chambers (Tentative)

Late October Cross Sector Catalog Show Contact: Bheki Ndimande (Tentative)

November 9-20 I.T. International Buyers visit to COMDEX, Orange County, CA., and Denver Contact: Chris Turner

2000

February 12-18 American Education Expo 2000
Contact: Averil Millard

February - March Infrastructure 2000 Catalog Show - Durban
Contact: Laurie Kohrs (Tentative)

March 19-20 Infrastructure 2000 Catalog Show - Cape Town
Contact: Rizwan Khaliq (Tentative)

March 23 - 25 Franchise Expo - Johannesburg
Contact: Thamie Lefakane (Tentative)

March 26-April 6 National Medical Association TM
Contact: Bheki Ndimande

April 11-14 Maritime 2000 Exposition - Durban
Contact Laurie Kohrs

June 4-8 Supercomm 2000: Atlanta, Georgia Contact: Luisa dos Santos

2001 March Franchise Expo - Johannesburg
Contact: Thamie Lefakane (Tentative)

APPENDIX J SOUTH AFRICAN WEBSITES August 1999

(IMPORTANT SOUTH AFRICAN WEBSITES FOR US - SOUTH AFRICA COMMERCE, INVESTMENT AND STATISTICS)

This non-exhaustive listing does not include US search engines and commercial databases for sourcing US exporters, manufacturers etc. This is available from the address detailed below. The US FCS also has a listing of SADC - related websites which is available free of charge from the below address.

A very extensive web listing with many, often academic, hotlinks to socio-political and economic sites covering South and southern Africa is hosted by Columbia University (www.columbia.edu) under the heading African Studies. Many hotlinked sites are resident in Europe. Do a search for a topic or enter:
http://www.columbia.edu/cu/libraries/indiv/area/Africa/bus.html

This listing can be used as a random-access database by pressing Ctrl F and entering a concept (e.g. customs).

The US Foreign Commercial Service assumes no responsibility for the content or availability of these sites. Bold entries refer to South African search engines / databases.

Acronym a-z and/or Name http:// Activities Comments

Agricultural Research Council
www.botany.uwc.ac.za

Ananzi
www.ananzi.co.za
Search Engine

ANC
Political Party
www.anc.org.za

Andersen Consulting
www.ac.com
Accounting
Business
Associations and Institutes
www.tecnet.co.za

Listing of professional / industrial associations / institutes
Barney's
www.barney.co.za/

SA real-time business
Extensive database
Braby's
www.brabys.co.za

Full database on the internet

Brain
Business Referral and Information Network
www.brain.org

Small business support network
Extensive
Buildnet

www.buildnet.co.za
Building & construction
Civil eng, housing, building standards etc.
Business day
Newspaper
www.bday.co.za

Financial and business daily newspaper
Cape Town
www.capechamber.co.za

Chamber of Commerce
Regional business interests
CCMA
Commission for Conciliation, Mediation and Arbitration
www.ccma.org.za

Labor
SA government agency
Chamber of Mines
www.bullion.org.za
Mining houses & employers' group
Coopers and Lybrand
www.coopers.co.za

Accounting
Business
CSIR
Council for Scientific and Industrial research
www.csir.co.za

Technical
SA Government sponsored agency for R&D.
Customs SA Information
www.removalists.com/customs/sacustoms.html

DBSA
Development Bank of Southern Africa
www.dbsa.org
SA based funding bank for capex and infrastucture
Hotlinks to major projects in the region
Deloitte & Touche
www.dtt.co.za

Accounting
Business
DOC - ITA
www.ita.doc.gov

US DOC home page for export markets
Comprehensive
DTI
Dept of Trade and Industry
www.gov.za/tdi

Government / Services / Trade
FDI /sourcing and export incentives
Durban City Authority
www.durban.org.za
Durban promotion agency
Major Southern African container port
Econometrix
www.econometrix.co.za

Consulting economists' firm
Reputable macro-economic research
Edata
www.edata.co.za

Financial and marketing sources site
Extensive with good hotlinks under Research
ELA
Earthlife Africa
www.earthlife.org.za
Environmental protection group
Vocal
Ernest & Young
www.eysa.co.za

Accounting
Business
Escom
Electricity Supply Commission
www.eskom.co.za

SA statutory electricity utility
E-Spec-Online
www.e-spec.co.za
Building and Construction
Sourcing of products and services
Exchange Rates

Business Times newspaper
www.btimes.co.za/currency/currency.htm
Daily Rand / forex rates

Ezee-Dex
Who does What?
www.edx.co.za
Commercial database
Paid on-line and CD-Rom based database
Fanagalo
www.fanagalo.co.za
Press search engine
Financial Mail Internet Edition
www.fm.co.za

Business publication
Fisher Hoffman Sithole
www.fhs.co.za

Major SA accounting firm
Business
Gogga

Press search engine
Hosted by Rhodes University
Health Systems Trust
www.hst.org.za

Health policy review
Healthlink
www.healthlink.org.za
Review of medical sector
HSRC
Human Sciences Resource Council
www.hsrc.ac.za

SA Gov.'s human sciences agency
Diplomas, degrees homoligation etc.
IDC
Industrial Development Corporation of SA Ltd.
www.idc.co.za
SA Government Ind. Dev. promotion agency
Industrial relations
www.ir-net.co.za

Industrywise
www.industrywise.co.za
Extensive sector- specific commercial database
Covers SA and Africa
Interactive Investor SA
www.iii.co.za

Real-time JSE share prices
Many financial products reviewed
International Chamber of Commerce - SA Committee
www.iccwbo.org

International Trade Administration Trade Development
www.tradeinfo.doc.gov
US federal export assistance programs / country / regional market info
US Department of Commerce
ISA
Investment South Africa
www.isa.co.za

SA Government agency to encourage FDI
ITWeb
www.itweb.co.za

News service provider on the IT sector in SA
Very focused, very extensive
JCCI
Johannesburg Chamber of Commerce & Indust.

Regional interests' chamber
4000 members, many SMMEs
JSE
Johannesburg Stock Exchange
www.jse.co.za

Info on all listed companies and market
Slow at end of day's trading
KMI
Kwa-Zulu Natal Marketing Initiative
www.kmi.co.za

Regional trade / investment promotion agency
Legal Information Systems
www.legalinfo.co.za

Mac
Market Access and Compliance
www.mac.doc.gov/africa

Site providing U.S. companies with a full range of information on accessing foreign markets.
Formerly the Global Export Market Information System (GEMS).
Mail and Guardian
www.mg.co.za

Weekly upmarket editorial newspaper
Southern African edition with archives' search
Market Potential indicator for Emerging Markets
www.ciber.bus.msu.edu/publicat/mktptind.htm

Market research
Mbendi
www.mbendi.co.za

Commercial database of sectors and businesses
Covers South Africa and southern Africa
MMI
Mpumulanga Investment Initiative
www.mii.co.za

Regional trade and investment promotion agency
MRC
Medical Research Council
www.mrc.ac.za

M WEB
www.mweb.co.za
Search Engine

Nedbank
www.netbank.co.za

Financial
Major banking group
Nedlac
National Economic Development and Labour Council
www.nedlac.org.za

Labour
NTDB
National Trade Database
www.state-usa.gov

US Dept of Commerce trade and investment information service
Massive economic, commercial and political database of most countries in the world. US $ 150.00 fee p/a.
Old Mutual

Financial
Major SA investment house
Plastics Federation of SA
www.plasticsinfo.co.za

Plastics' Industry website
Polity
Site of the now defunct Government of National Unity
Political
Useful hotlinks

Rand Merchant Bank

Financial and Investment bank
Economics report
Rapid

Travel and Tourism info on Africa
Extensive
Rubani
www.rubani.com Search engine
African country profiles
SA Business Guidebook
www.guidesa.co.za
SA Financial Sectoral Forum
www.finforum.co.za
Linked to ABSA's data resources with sectoral and macro-eco prognoses
Very extensive.
Many hotlinks to other financial institutions, agents etc.
SA Futures Exchange

Derivatives' trading, data, etc.
Comprehensive website, add-ons
SA Government
www.gov.za

SA Government home page
Many, very useful hotlinks
SA Govt. Website
SA Government and Communication System
www.gcis.gov.za>

Official SA national govt. website
Many hotlinks
SA Institute of Race Relations
SAIRR
www.raicc.org.za

Authoritative, independent, social research organization and watchdog
Researches education, business, unemployment housing, etc
SA National Government Admin.
SA provincial, regional, local and city governments
www.gov.za

Official homepage
Hotlinks to SAG departments, agencies, institutions, tenders, etc.
SA Online
www.saol.co.za

Commercial database for SMME's
Business support & opportunities. Accessible with FCS - JHB
SA Reserve Bank
www.resbank.co.za

SA State Tenderboard
www.tenderboard.co.za

Subscriber databank with 2000 new tenders per week
Accessible free of charge at the CIRC, FCS - JHB.
SABS
SA Bureau of Standards
www.sabs.co.za

SA Government agency
Technical standard and norms; consumer protection
SACOB
SA Chamber of Business
www.sacob.co.za

National Business Interests Group
SAIRR
South African Institute of Race Relations
www.pcb.co.za/saiir

Political Watchdog Civic Organization
Sanlam
www.sanlam.co.za

Financial
Investment House
SDI
Spatial Development Initiative
www.sdi.org.za

DTI webpage for industrial development
In support of SA and SADC geo-clusters
South African Reserve Bank
www.resbank.co.za> SA central bank
Standard Bank
www.sbic.co.za

Commercial Bank
Statistics
South Africa
(ex-Central Statistical Services)
www.statssa.gov.za

National statistics, census
Certain services are cost recovery
Stones
www.stones.co.za

Internet-based business solutions
Tariffic
www.tariffic.com

Global customs tariff info.
Paid-up subscription
Times Media Limited
www.tml.co.za

Business Information
Travel Allowances
US Department of State maximum per diem travel allowances
www.state.gov/www/perdiems

Monthly updates for Johannesburg, Pretoria, Cape Town and Durban
Authoritative indicator of comparative living expenses
UNISA
University of SA
> Academic
Hotlinks
US Embassy
Pretoria

Political, Commercial, Economic, Consular
Welcome to South Africa
South Africa
Hosted by SA Embassy, Washington, DC
Werkmans

Legal Attorneys
Hotlinks to legal firms in southern Africa
Worldtariff
www.worldtariff.com Global customs tariff info.
Paid-up subscription
Woza
www.woza.co.za News provider
Year 2000 bug
www.y2k.org.za SA Government site
Zebra
www.zebra.co.za Search Engine
Comments and suggestions from users on these and other related websites would be appreciated:
Johan van Rensburg
US Foreign and Commercial Service
Commercial Information Resources Center (CIRC), Johannesburg, SA Tel: (**27) 011 442-3571
Fax: (**27) 011 442-3761
E-mail: usfcs@icon.co.za

Should you as a stateside-client of US FCS - Johannesburg be able to land a success story by exporting to South or Southern Africa, this office will gladly place your business partners in the area on a list for free subscriptions of commercial publications from the US. Please advise us!

Visit the US Commercial Service in South Africa on the following home page:www.ita.doc.gov/fsa

APPENDIX K CCG CUSTOMER SURVEY AND FEEDBACK FORM

Thank you for referring to our Country Commercial Guide (CCG)! We welcome your inputs in order to improve the quality of our research.

Please take a minute to complete this form and fax back to FCS in Johannesburg, South Africa:

Fax # ** 27 11 442-3770

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End of Document