U.S. Department of State
Other State Department Archive SitesU.S. Department of State
U.S. Department of State
U.S. Department of State
U.S. Department of State
U.S. Department of State
The State Department web site below is a permanent electronic archive of information released online from January 1, 1997 to January 20, 2001. Please see www.state.gov for current material from the Department of State. Or visit http://2001-2009.state.gov for information from that period. Archive sites are not updated, so external links may no longer function. Contact us with any questions about finding information. NOTE: External links to other Internet sites should not be construed as an endorsement of the views contained therein.
U.S. Department of State

Department of State

 

About IRM
Who's Who
CIO's Corner
Publications
Vendor Liaison
Modernization
Enterprise Management
Links

IRM Logo

ENM
Enterprise Network Management

Enterprise Network Management is one of the State Department’s most important Information Technology (IT) initiatives being currently implemented.  The Enterprise Network Management (ENM) project establishes the services and infrastructure to manage the Department’s global TCP/IP network and systems assets.

Enterprise Network Management (ENM) will be a Department-wide resource to support domestic and overseas IT operations.  Initially, ENM will focus on devices i.e., routers, switches, servers, and PC’s.  Later this year, ENM will expand to Rich Internet Access, Mainframe Operations, and the Classified network.  ENM will provide various services to the Bureaus including management reports, real-time device status information, second-level help desk support through integrated databases and problem tracking resolution systems, software distribution, and configuration and asset management tools and tracking.  The Department expects ENM to improve network reliability, customer response times, and troubleshooting.  Based on industry experience, ENM should also help contain total costs of ownership (cost-avoidance) as the Information Technology (IT) environment in the field becomes increasingly robust and complex.