Technical Difficulty Report Form
Please direct your foreign policy questions and opinions to AskPublicAffairs@state.gov.
We welcome your comments, questions and suggestions for making this a better service and will work with you to solve problems you may experience using the Department of State Foreign Affairs Network.
- before submitting a report of technical difficulty, please first read our "Frequently Asked Questions" and try our search engine for web and electronic archives. If you cannot find the information you need, please fill out the form below.
- For technical help, please read our " Tips for Reporting Technical Difficulties" and email your problem report to the Webmaster at firstname.lastname@example.org.
- You may email your foreign policy opinions to Secretary Albright at secretary.state.gov. (Note: email sent to this address receives an autoresponse and is reviewed for the Secretary by the Office of Public Communication, Bureau of Public Affairs.)
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"Tips for Reporting Technical Difficulties"
When reporting technical difficulties, it is very helpful to provide as much detail as possible about the problem you are experiencing. Examples of the types of information you can include to expedite the resolution of your problem include:
- the exact text of any error messages you may have received
- the URL (address) of the page on which the error occurrred
- what type of computer you are using (Windows, Windows 95, Windows NT, Macintosh, DOS, etc.)
- what software or web browser you are using as well as the version number (e.g. Netscape Navigator version 2.2)
- any other information that may be specific to your Internet access, such as if you are using a corporate LAN that may have firewall restrictions
If you are unsure of how to best report your problem, just include as much information as you are able to and technical staff will work with you on solving the problem.
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This is an official U.S. Government source for information on the WWW.
Have a foreign policy opinion or question? Email us at AskPublicAffairs@state.gov
Please direct your technical questions to Webmaster at email@example.com
Last Updated: January 11, 2001